- Our Services
Unified Voice Infrastructure
provides the carrier-grade features you need to scale without limits.
Instant provisioning via API or Portal
High Answer Seizure Ratio (ASR)
Local SMS & 2-Way MMS support
Global Number Porting (LNP) management
CNAM / Caller ID branding
Drag-and-drop Visual IVR Designer
Unlimited simultaneous extensions
Dynamic Ring Groups & Hunt Lists
Custom Music on Hold (MP3/WAV)
Automatic Call Distribution (ACD)
Zero-jitter fiber-optic trunks
TLS/SRTP media encryption
Auto-provisioning (PnP) for IP Phones
Custom SIP header manipulation
Redundant global gateway failover
Real-time traffic heatmaps
Call Detail Records (CDR) search
Automated daily performance reports
Missed call & abandonment alerts
Customizable SQL data exports
Stereo Call Recording (dual-channel)
Live Call Monitoring & Whispering
Agent Talk-time vs. Idle Analytics
Post-call survey (CSAT) integration
AI Voice-to-Text sentiment analysis
IP-based access control lists (ACL)
Real-time Toll Fraud detection
ISO 27001 compliant infrastructure
Multi-factor (2FA) portal access
Encrypted SIP signaling (TLS)
The NOC Standards
How technical leads are scaling with our unified voice core.
“Integrating TrustCall’s RESTful API was seamless. We automated our entire number provisioning workflow in just two days.”
CTO, Global BPO
“The TLS/SRTP encryption is standard-setting. We migrated our entire financial support desk with zero downtime and total peace of mind.”
Operations, Tech Desk
“The zero-jitter fiber trunks handled our 10,000 concurrent channel peak without a single audio drop. Truly carrier-grade.”
Manager, Financial Hub
The Red & White Architecture
We don’t just route calls; we engineer global communication paths for enterprise reliability.
Core Stack
- OpenSIPS / Kamailio
- Asterisk Real-time
- PostgreSQL DB Cluster
Audio Quality
- Tier-1 Wholesale
- G.711 / G.729 / OPUS
- Global Anycast Routing
Management
- React-based Portal
- RESTful Voice API
- ElasticSearch CDR
Integrations
- Salesforce Sync
- Zendesk Connect
- HubSpot / Webhooks
Need a specialized setup?
trading, medical dispatch, or high-volume call centers.